Are Your Soft Skills Making You Invaluable?
In tough economic times, administrative assistants with strong skill sets appear to have the upper hand, right? Yes, having superior skills will always help, but companies are finding that their customer service drops off dramatically due to the lack of coverage.
Can you guess where this is leading? You guessed it. Employees that have great skills including soft skills generally win out because it is hard to keep employees happy during difficult economic times.
Undoubtedly, your technical skills may get you the job, but your work ethic, your attitude, your communication skills, your emotional intelligence and intangible personal attributes are crucial for career success.
Soft skills allow you to excel as a leader. Your problem solving, delegating, motivating, and team building skills become much easier if you have good soft skills. Knowing how to get along with people and displaying a positive attitude are crucial for success.
So what’s the problem?
The problem is soft skills are often undervalued or not recognized at all. Companies spend very little time teaching this invaluable skill because they believe you should know these skills.
Do you have gaps in your soft skills?
Companies assume that a workforce with excellent technical skills can make up for the lack of soft skills. Soft skills are an essential accompaniment to the hard skills that helps companies use its technical expertise to full advantage.
For example, if you have a lot of staff turnover and you are constantly retraining new hires, chances are you have a soft skills gap. Having a lot of managers without a real leader is also a soft skills gap.
While a company will set its own priorities, whenever you are unable to capitalize on the wealth of knowledge, experience and proficiency within your team, then you should be assessing the level of communication and interpersonal skills that are present in your organization.
You can find a real strong place for yourself demonstrating listening skills, suggesting valid ideas, resolving conflict, and fostering an open and honest work environment.
You can play an important role in helping fellow employees:
Demonstrate personal accountability
Learn to negotiate effectively
Improve conflict resolution
Improve your adaptability and flexibility
Clarify your communications
Unleash your creative thinking
Include everyone in your discussions
Participate in coaching and mentoring
Can you see yourself leading your company or organization come into the 21st century? If you can imagine your potential, you will help lead your company and become indispensable to boot.