It was mid-week in late September when the phone rang and Betty, the office manager and project specialist, was certain her boss Henry was calling up another favor to reach an urgent deadline. She had been planning an escape vacation with her family to their cabin in the mountains that had little or no network reception, she was not planning on working another weekend as she had been doing for the last several months. Her complaint department from family gatherings around the dinner table was pinching her ears, but she also knew the importance of the small business Henry was running. She also knew that the staff were not fully agreeable with Henry’s last minute requests and laid a great deal of burden on her in terms of complaints and work. “I just don’t know how I can get it all done!” Betty exclaimed to the dishwasher as she cleared the table and looked at her glaring family still seated at the dining room table.
Could she arrange a mutual compromise with all parties?
Betty answered the call and as anticipated Henry requested a weekend powwow to go over the proposal that was to be delivered that Wednesday. Betty sighed, but gathered her senses and let Henry know in her congenial manner that family and personal time is not a luxury. She suggested to Henry, “If we could spend an extra hour or two a night on Wednesday and Thursday and the following week days before the presentation, I’m sure we could cover any gaps, holes or clean up in the work.” Betty also suggested they would have ample time to practice a mock presentation to the office staff and added, it would prevent taxing energy by pulling all-night meetings if he agreed to her suggestions.
They would only require for each area of expertise the person responsible for that material, alleviating any complaints from staff about unnecessary meetings. A happy staff is a working staff.
Henry was all for that. Henry was a young growing professional entrepreneur with few local family ties, so he spent a great deal of his time working on his business, but neglected to understand the people he hired have families and out of office lives. Henry was a jovial character and much to Betty’s chagrin, agreed to the arrangement. Henry was not a hard driving boss or demanding, but he didn’t always have the best awareness of others personal time commitments. His was fully committed to his own business.
Did Betty find a good solution? What might Betty do in the future that will help Henry with keeping personal time for employees a priority and accomplish his business goals?