K.I.S.S | Keep It Simple, Savvy?
Brush it off, like you answer it all the time. This is a check sheet to see how you respond. It’s more about your emotions than the question, because we all know we’ve worked with difficult people. While some situations work out in our favor, others don’t. Speak to what you took out of the situation versus how it made you feel or the other person’s behavior or details. Say yes, I worked with someone, and what I took away from the situation is…
- I realized I need to work on my communication skills to be more concise, less wordy in explaining processes. My wordiness “frosted” my busy manager.
- I made progress through feedback to attain more knowledge in blah, blah area.
- The situation helped me understand active listening. I took training courses to improve my listening skills.
- I learned to speak up and project my voice, because I’m a quiet person.
- I sought out to understand and then be understood. I learned the issue was manageable.
- I changed my attitude about the perception and I didn’t see things in the same way going forward.
- You can please some of people some of the time, but you cannot please all the people all the time. I please most people, most of the time.
My relationships improved significantly and I received positive feedback down the road. (The trick here is it doesn’t have to be from “that” person, just that you made strides in the area and someone in your circle noticed. If you haven’t already, go out and improve on it now.
- Brush it off with confidence
- Speak to what you took out of the situation
- Identify exactly what the issue was and research that trigger
- Get training to improve those skills
- Learn a new skill to meet the expectation
- Collect feedback on the improved area that you can use in the interview
- Use LinkedIn recommendations to highlight your improvements (if they are speaking about you overcoming situations, that’s a bonus)
The Navy developed this saying for designing systems, this true for almost all subjects.